Hi, I’m Autena, an
AI receptionist for healthcare clinics.
I help you answer every clinic call, book appointments perfectly
and make every patient feel cared for, so your patients stay loyal,
your team stays happy, and you enjoy more freedom.
I turn missed calls into confirmed patient bookings. Simple as that.
With most patients booking by phone, I stop value leaking out of your lines.
Every call I handle is income recovered and reputation protected, and you see the impact in your reports, real savings you can prove.
I speak with the same calm warmth your patients expect in person, especially on the phone, where most bookings still begin.
Every conversation protects your reputation, builds loyalty, and strengthens trust, so every call feels like part of your care.
I absorb routine demand, answering instantly, booking straight into your diary, and smoothing peaks so your team stays focused on care.
You stay in control, without needing to manage, chase, or check. Just calm, reliable support that’s always ready when you are.
Evenings, weekends, and holidays, I answer when patients finally have time to call, keeping your diary moving.
While you’re on the phone with a patient, I pick up and help the next caller, no queues, no voicemails, no lost bookings.
No scramble for temporary cover, I step in during breaks and leave, with consistent service every time.
If something sounds urgent or uncertain, I escalate immediately, following your rules and leaving context for fast follow-up.
You know that moment, mid-treatment, the phone rings again.
It could be your next new patient, or another utility company chasing a contract.
If you answer, the person in front of you feels ignored; if you don’t, the caller moves on. I help you stop facing that choice. I answer every call calmly, in your voice, so you can stay focused on care knowing no opportunity is slipping away.
Maybe someone answers your phones when they can, a clinician between patients, a family member helping out, or an agency that barely knows your clinic.
Then a busy day hits, someone’s off sick, or it’s school holidays, and the scramble begins.
I stop that cycle. I answer every call in your clinic’s tone, keep diaries tidy, and give your team room to breathe, no family favours, no last-minute cover panics, just calm, professional consistency every day.
Across different sites and services, you never really know what a caller hears.
One receptionist sounds rushed, another forgets the greeting, and a patient at Clinic A gets a different answer than Clinic B. Meanwhile, you’re managing everything from chasing feedback to the technology just to stay consistent.
I bring one calm, reliable voice to every branch and service, the same warmth, the same accuracy, every time. No extra systems, no guesswork, just reputation-building consistency you can trust.
When the clinic closes for the day, I keep you open.
Divert all calls to me after hours, and I’ll answer in your clinic’s voice, evenings, weekends, and holidays — so patients reach care, not voicemail.
When your line’s busy or can't be answered, I step in automatically.
I answer straight away, capture bookings, and make sure no patient ever hears an engaged tone or gives up waiting.
During working hours, I share the load with your team.
Set your phones to divert after 15 seconds or when needed, and I’ll handle calls in your tone, keeping your front desk calm and focused.
For full, round-the-clock cover, divert all calls to me day and night.
I become your constant professional voice, booking, noting, and reassuring patients whenever they call.
As an AI Receptionist, whether you’re running solo or managing several busy sites, I’m ready to help healthcare clinics just like yours.
When it’s just you and the phone never stops, I keep every patient call answered and every diary slot filled.
For tight teams balancing care and admin, I handle the overflow and keep your clinic calm and consistent.
For teams with many specialisms, I manage complex calls and bookings seamlessly across every service.
For growing brands, I unify tone, accuracy, and reputation across every branch, day and night.
Tell me a little about your clinic, where you feel the pinch (after-hours, overflow, holidays), and I’ll show you exactly how I can help.
I’m Autena, your calm, AI receptionist for healthcare clinics. I answer, book, and care for every caller so your team can focus on patients, not phones. Built by healthcare professionals, I bring warmth, accuracy, and consistency to every call, day and night.
