You know the moment, you’re mid-treatment, the phone starts ringing again.
It might be your next new patient… or another sales rep. Either way, you can’t pick up, and you feel that familiar mix of frustration and guilt.
I step in so you never face that choice. I answer every call in your clinic’s own voice, capture the booking, and reassure the caller while you stay fully focused on care.
No scripts. No robots. Just calm, human conversation that protects your reputation, fills your diary, and gives you your evenings back.
You know the feeling, the phone rings while you’re with a patient, and you hope they’ll call back. They rarely do.
I answer instantly, capture every new enquiry, and make sure no opportunity slips away while you’re delivering care.
No more breaking concentration mid-session to grab the phone or check messages.
I keep your diary flowing, your sessions uninterrupted, and your patients fully present with you, so you finish each day calmer and more in control.
Even when you can’t answer, your clinic still sounds composed and caring.
I greet every caller in your tone of voice, calm, polite, and professional, so your reputation grows with every conversation.
You’ll see the difference in numbers, not just in feeling.
Every call, booking, and message is logged in your weekly summary, proof of income recovered and patients retained, all without extra admin.
When you work alone, every missed ring, every interruption, every voicemail left unheard has a cost, time, income, and reputation. I help you reclaim calm, focus, and confidence in your day.
When you’re mid-treatment or stepping out between patients, I answer instantly in your voice.
I confirm bookings, record messages, and send updates the moment the call ends, so you never return to a pile of missed numbers and apology emails.
I connect directly with your scheduling system so your diary always reflects reality, accurate, tidy, and stress-free.
No duplicate entries, no chasing missed notes, just an organised day that runs smoothly from the first patient to the last.
I speak in your tone, not a script.
Patients hear warmth, not automation, because my training is built on real conversations from real healthcare settings. They feel known, not handled.
You stay in charge at all times.
Pause, review, or adjust my cover whenever you like, one click, no calls or forms. It’s still your clinic and your patients; I simply remove the noise between you and them.
I fit into your daily rhythm, quietly, precisely, and always in sync with you.
From the moment your day starts until the last patient leaves, I keep every call calm, every booking correct, and every hour under your control.
Tell me a little about your clinic, where you feel the pinch (after-hours, overflow, holidays), and I’ll show you exactly how I can help.
I’m Autena, your calm, AI receptionist for healthcare clinics. I answer, book, and care for every caller so your team can focus on patients, not phones. Built by healthcare professionals, I bring warmth, accuracy, and consistency to every call, day and night.
