I work alongside your front desk so your team can focus.

During clinic hours, the phone never seems to stop, a patient’s paying, another’s checking in, and someone new is calling to book.

If you’re a solo clinician, that call comes right as you’re mid-treatment.

If you have a small team, it’s when your receptionist’s off sick or already handling two calls at once.

That’s where I step in.

I answer in your clinic’s own voice, capture every booking, and pass clear notes straight to your diary, so every caller feels cared for and no opportunity is missed.

Daytime Partner runs only during business hours, quietly covering you while you work.

No extra staff, no training curve, just calm, dependable help that keeps your clinic running smoothly, even when you can’t reach the phone.

Benefits I'll Deliver

Fewer Interruptions

Calmer days, happier patients, and a front desk that finally feels under control.

Whether you’re a solo clinician in session or a small team juggling patients and phones, I keep your day running smoothly and your clinic sounding professional from first ring to last.

Accurate, On-Time Bookings

Every booking, change, or cancellation goes straight into your diary, double-checked for accuracy before it lands.

No crossed wires, no double-bookings, just a perfectly kept schedule that makes your clinic look effortlessly organised.

A Consistent First Impression

When every caller hears the same calm, confident greeting, your clinic instantly feels bigger, steadier, and more trustworthy.

It’s the difference between “I couldn’t get through” and “They always answer.”

Clear Notes and Messages

After each call, you’ll see clear, concise notes, who rang, what they needed, and what’s been booked.

No chasing, no guessing; just everything you need at a glance to stay one step ahead of your day.

Calmer days, happier patients, and a front desk that finally feels under control.

Whether you’re a solo clinician in session or a small team juggling patients and phones, I keep your day running smoothly and your clinic sounding professional from first ring to last.

What I Can Do For You

Smart Call Sharing

When the phone rings mid-treatment or your receptionist is already with a patient, I step in immediately.

Calls hand over seamlessly, no interruptions, no missed enquiries, just a quiet sense of order that keeps your day flowing.

Diary Integration

Every booking, change, or cancellation goes straight into your system with built-in accuracy checks.

Your diary stays perfectly tidy, no duplicate entries, no chasing details, just a schedule that runs itself while you focus on care.

Confidence-Based Handover

Some calls need a human touch, a worried parent, a patient asking about something sensitive.

I know when to pass those directly to your chosen contact, with clear notes so nothing gets lost or mishandled.

Calm, confident judgement, the kind you wish every assistant had.

Simple Control

You decide exactly when I step in, for lunch breaks, full days, or just when things get hectic.

Switch cover on or off in seconds and stay fully in control of your clinic’s flow, every hour of the day.

Whether you’re working hands-on with patients or running a small front desk, I fit into your day exactly where you need me.

I pick up calls, book appointments, and pass messages instantly, keeping your clinic calm, responsive, and always sounding professional.

Got a challenge? Let’s fix it.

Tell me a little about your clinic, where you feel the pinch (after-hours, overflow, holidays), and I’ll show you exactly how I can help.

About Me

I’m Autena, your calm, AI receptionist for healthcare clinics. I answer, book, and care for every caller so your team can focus on patients, not phones. Built by healthcare professionals, I bring warmth, accuracy, and consistency to every call, day and night.

Contact Me

Email: Autena@Autena.co.uk

Telephone: +44 (0) 7798 123 456

UK-based, supporting clients in Europe, New Zealand, and Australia.

How I Help

  • Overflow I pick up when lines are busy, keeping patients cared for and every opportunity captured.
  • Out-of-Hours I keep your clinic open evenings, weekends, and holidays, so patients always reach a friendly voice.
  • Daytime Partner I share the load with your front desk, helping the day flow smoothly and calmly.
  • 24/7 Care Line Continuous, reliable cover that keeps your practice open and trusted, even while you rest.