Choose how we’ll work together

Choose a Subscription

Best for steady, predictable cover and consistent patient experience.

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Defined escalation to your team · Accurate bookings to your steps · Weekly oversight

Choose Pay as you go

Best for staff gaps, emergencies and seasonal peaks, use only when needed.

See one-off passes

Switch on only when needed · Next-day proof of outcomes · Upgrade credit if you continue

GDPR & ICO compliant · UK data handling · Human handover on defined triggers · Clear reporting

Plans that partner with your clinic.

Set your clinic playbook, greetings, triage and booking steps, with defined escalation to your team. Accurate bookings, consistent tone, and weekly oversight. No number change · GDPR & ICO compliant.

Best for 24/7 clinics & urgent care

24/7 Care Line

Full Cover

£197 / month

Build my plan

Always-on cover with defined human handover for urgent or sensitive calls. Switch divert on/off instantly.

Includes 300 mins / month · 24/7/365 cover · overage £0.55 / min

  • Accurate bookings and clear urgent-message capture, aligned to your booking steps
  • Follow your rules every time (priority activation + saved workflows)
  • Clear weekly report: after-hours wins, bookings, actions

Safeguards against engaged tones

Busy Line Overflow

Engaged-Line Rescue
(Mon–Sat, 08:00–18:00)

£49 / month

Build my plan

Mon–Sat 08:00–18:00. Divert calls when your line is engaged; urgent cases escalate to your team.

Includes 300 mins / month · answers only when your line is engaged (or optional daytime divert) · overage £0.95 / min

  • Capture value during peaks, answers your engaged line, then books to your steps
  • Turn busy periods into bookings (no voicemail, no losses)
  • Weekly capture report, calls saved while you were engaged and actions to take

Peace of mind while your team rests

Out-of-Hours

Evenings, Nights, Weekends & Bank Holidays

£79 / month

Build my plan

Evenings, overnight, weekends & bank holidays covered. Morning summary waiting for you.

Includes 100 mins / month · 17:00–09:00 Mon–Fri + all weekends & bank holidays · overage £0.55 / min

  • Evenings, overnight, weekends & bank holidays covered
  • Concise morning summary, what was booked, what escalated, and next actions
  • Zero extra admin, use your existing divert and diary

Passes (short, fixed-period cover)

Choose between Daytime (Mon–Sat 08:00–18:00) or Night & Weekend (17:00–09:00, weekends & bank holidays).

Cover gaps without disruption, use passes only when needed with your existing divert and diary. Next-day proof shows what was booked and what needs action. Upgrade within 7 days and we credit your pass cost.

Daytime Passes

Mon–Sat 08:00–18:00 cover using your existing divert and booking steps.

Choose any 1, 3 or 5 weekdays within 30 days; urgent cases hand over to your team by rule.

One-off daytime cover

5 Day Pass

£77

Choose 5 Day Pass

Any five weekdays within 30 days, using your clinic’s booking steps.

Includes 150 mins; overage £0.95 / min; defined human handover for urgent/sensitive calls.

  • Cover staff gaps without changing how you work, use any 5 weekdays in 30 days
  • Confidence next morning, bookings made, messages captured, clear actions
  • Risk-free if you continue, upgrade within 7 days and we credit your pass

One-off daytime cover

3 Day Pass

£49

Choose 3 Day Pass

Any three weekdays within 30 days; books to your diary rules.

Includes 85 mins; overage £0.95 / min; escalation to your team by rule when needed.

  • Pick any 3 weekdays in 30 days, ideal cover for staff leave
  • Bookings completed to your steps; urgent cases routed to your team
  • No new system to learn, just use your existing divert

One-off daytime cover

1 Day Pass

£18

Choose 1 Day Pass

One weekday (08:00–18:00) using your existing divert and diary.

Includes 30 mins; overage £0.95 / min; defined handover to your team for urgent/sensitive calls.

  • One weekday of cover when needed, zero operational change
  • Clinic tone preserved, bookings follow your diary rules
  • Next-day proof, what was booked and what needs action

Night & Weekend Passes

17:00-09:00 on weekdays and all weekend & bank holidays.

We book to your clinic’s steps, flag urgent messages, and send a concise morning summary. Choose any 1, 3 or 5 evenings/nights or weekend days within 30 days.

After-hours cover

5 Night/Weekend Pass

£64

Choose 5 Night/Weekend Pass

Any five evenings/nights or weekend days in 30 days; morning summary provided.

Includes 90 mins; overage £0.95 / min; books to your clinic’s steps; urgent messages clearly flagged.

  • Any 5 evenings/nights or weekend days in 30 days, cover peaks and gaps
  • Accurate bookings to your steps; urgent messages captured and flagged
  • Switch on only when needed; turn off when you’re covered

After-hours cover

3 Night/Weekend Pass

£39

Choose 3 Night/Weekend Pass

Any three evenings/nights or weekend days within 30 days; books to your steps.

Includes 55 mins; overage £0.95 / min; choose any 3 evenings/nights or weekend days in 30 days; urgent messages flagged for priority follow-up.

  • Choose any 3 evenings/nights or weekend days in 30 days
  • Bookings completed to your diary rules; urgent messages clearly flagged
  • Clear after-hours report for audit and follow-up

After-hours cover

1 Night/Weekend Pass

£14

Choose 1 Night/Weekend Pass

Cover one evening/night or one weekend day; concise morning summary included.

Includes 18 mins; overage £0.95 / min; bookings follow your steps; urgent messages flagged.

  • Cover one evening/night or one weekend day you choose
  • Bookings made to your diary rules; urgent messages captured and flagged
  • Morning summary, what was booked and what needs action