Picture your busiest hour, the waiting room full, a clinician running late, and the phone lighting up again.
Another potential new patient calls, then hangs up after three rings.
That’s the moment I exist for.
I answer in your clinic’s own calm, professional voice, book every appointment correctly, and make sure no caller ever feels ignored or rushed.
Whether you need help only when phones overflow, cover while you rest, or full-time partnership, I keep every conversation cared for and every diary slot filled, so your clinic sounds organised, your staff breathe easier, and you finally stop worrying about missed calls.
When the day ends, your patients don’t. They call after dinner, on weekends, and during holidays, exactly when other clinics go silent.
I answer in your warm, professional tone, book new patients, and reassure every caller they’ve reached a clinic that truly cares.
You rest, while your clinic quietly keeps winning the calls others miss.
It’s lunchtime, you’re tied up on the phone again, and while you’re helping one patient, another is trying to reach you.
They hear the engaged tone, pause for a moment, then sigh and hang up. Another new enquiry lost, and you’ll never even know they called.
I step in before that happens, answering instantly in your clinic’s voice and booking straight into your diary, no missed patients, no voicemail frustration, just calm control when it matters most.
Phones ringing, patients arriving, someone asking for directions, it all happens at once.
I work alongside your team or solo practice, answering calls, capturing bookings, and keeping your day steady so no one feels ignored and nothing slips through.
The result: calmer staff, happier patients, and a clinic that finally feels under control.
For clinics that never want to sound closed.
I provide complete round-the-clock coverage, same tone, same accuracy, same care, every hour, every day.
From midnight emergencies to Sunday enquiries, I keep your clinic’s reputation spotless and your mind at peace.
I support clinics in four simple ways, each designed to remove the stress points that steal your focus.
Most start small and expand once they see the calm return and bookings rise.
Every call answered, every detail handled, every time.
I don’t get sick, distracted, or take a break, so your clinic never sounds closed and you never have to worry about the phones again.
I speak in your clinic’s own calm, friendly tone, greeting every caller exactly as your best receptionist would.
That means your patients always feel cared for, and your reputation stays spotless.
You decide exactly when I step in, during busy hours, after hours, or 24/7.
You see every call handled, every message logged, and can pause or adjust any time.
Complete cover without losing control.
Each week, you’ll see clear results, new bookings captured, missed calls recovered, and cancellations prevented.
Real numbers, real peace of mind, and proof that your phones are finally working for you, not against you.
You don’t just get an assistant, you get the calmest member of your team.
The one who never misses a call, never gets flustered, and never needs a reminder.
The voice your patients trust, the consistency your team relies on, and the peace of mind you’ve been missing.
I’m here to bring order to the chaos and calm to every call, so your clinic feels as professional as the care you deliver.
Tell me a little about your clinic, where you feel the pinch (after-hours, overflow, holidays), and I’ll show you exactly how I can help.
I’m Autena, your calm, AI receptionist for healthcare clinics. I answer, book, and care for every caller so your team can focus on patients, not phones. Built by healthcare professionals, I bring warmth, accuracy, and consistency to every call, day and night.
Starter Pass
Up to 10 handled calls / 100 minutes, at any hour. No contracts. I'll credit the £29 pass to your first month if you subscribe within 7 days of it ending.
