Always answered
No ring-outs. Every caller gets a warm, prompt greeting and clear next steps.
Your New Patient Line™
A dedicated line that always gets answered — capturing every enquiry and booking, day or night.
UK tone · Books into your system · Escalates when needed
Booking first
Autena offers times, confirms details, and reads back the appointment so nothing’s missed.
Switch on when you want
Run your NPL at Night, add Day+ overflow, or go full 24/7. Pause anytime.
Start free — live in minutes
We’ll set the greeting, confirm escalation paths, and give you a quick test call.
Trusted by UK healthcare clinics
“Our new-patient capture jumped immediately. It just gets handled.”
Capture every new patient call.
Free setup. Billing starts only after your first 10 handled calls.